SHIPPING & DELIVERY
AUSTRALIA PARCEL POST
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2 or more business days delivery time
Ships domestically to all states
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Satchel sizeSmall 500gMedium 3kg Large 5kg
Dimensions355 x 220mm405 x 310mm510 x 435mm
Single satchel $8.25 $13.40 $17.10
AUSTRALIA EXPRESS POST NEXT BUSINESS DAY DELIVERY*
Up to 2 business days delivery time
Ships domestically to all states
Please Note: Next Business Day Delivery is guaranteed ONLY within certain postal districts
Please refer to the Australia Express Post National Network table below
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Satchel sizeSmall 500g Medium 3kg Large 5kg
Dimensions353 x 220mm405 x 310mm510 x 435mm
Single satchelb$10.55b$14.80b$25.00
RETURNS
You must contact us via email us at paws@dogdiggity.com.au first to let us know the issue with the product and wait for an approval return email. Please be sure to let us know in your email the date of your purchase, what you would like to return.
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1. Incorrectly sized items will not be accepted for return or exchange.
2. Custom printed items can not be returned, unless the product is faulty.
3. We will not accepted any items for return that have been worn or washed.
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No returns will be accepted after 30 days of receipt of purchase.
Items with noticeable wear cannot be returned.
Items must be in like new condition to be eligible for return.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned:
All shipping charges for returning products to us must be paid by the returnee.
We do not reimburse shipping charges.
To return your items:
Contact Lisa (Owner) to obtain approval.
Please indicate if you want a replacement or a refund.
Send the package to:
(The return Address will be given in an email)
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TRACKING YOUR ORDER
Will provide you with updated emails regarding the stages or delays with your order. Once your order has left us we will then provide you with an Australia Post Tracking number for your parcel.
MONEY BACK GUARANTEE
Informationg coming soon !!
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100% SECURE ORDERING
More information coming soon !!
PRIVACY POLICY
Effective Date: September 16, 2013
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Dog Diggity is committed to protecting your information and your privacy. Please read our entire Privacy and Security Policy before using the website.
We reserve the right to modify these terms and conditions at any time so please be sure to read them each time you return to use the website.
By using this, or any other Dog Diggity website, you agree to be bound by all the terms and conditions contained herein.
Your continued use of the Dog Diggity website signifies your acceptance of any changes to our policies.
PRIVACY POLICY
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Dog Diggity may collect information from you that you voluntarily provide; for example, your name, e-mail address and other contact information, passwords, and if you are purchasing product(s), then credit card information in order to complete your purchase.
When making a purchase, you will have the option whether or not to allow us to save your credit card information for your convenience.
Your information will not be shared with unaffiliated third parties. Dog Diggity will not disclose information except as indicated hereunder in this Policy, or as required by law.
You may receive e-mails from Dog Diggity so we can let you know about any special offers, events and other relevant information we may want to share with you.
You may Opt Out of receiving these e-mails by signing into the customer center and opting out, or by contacting us via e-mail at paws@dogdiggity.com.au and providing us with your name, e-mail address and request.
Children: Dog Diggity will never knowingly request or collect personally identifiable information online from anyone under the age of 18 without prior verifiable parental consent. Our website is not targeted to, nor is it intended for use by, children under 13.
If you are under the age of 13, you are not permitted to use any Dog Diggity website or to submit any personally identifiable information to us.
If you are between the ages of 13 and 17, you may browse any Dog Diggity website, but you may not submit any personally identifiable information to us.
If you submit personally identifiable information to us, then you are hereby representing that you are over the age of 18.
LINKS TO OTHER WEBSITES
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Our website may include some links to third party websites, not related to Dog Diggity, for your convenience. Dog Diggity is not responsible for, nor does it endorse or have any control over, the content found on any such third party website.
We cannot make any representations whatsoever about the content or warranties or security of the other websites, and recommend you carefully read their Terms and Conditions and Privacy Policies before use. We do not verify information on other linked sites and assume no liability or responsibility whatsoever for use of any other websites, so it is important for you to research them yourself.
We have no control over, and will not be liable for, the information and/or experience you encounter once you leave our website.